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From Universal Credit to council tax, this is a guide to some key changes happening in 2020 and how you can claim them.
Jemima (not her real name and apologies to all Jemima’s out there) has been trying to ring the PIP claims helpline to order a PIP claim form. We are now in her second week of trying and she still has not been able to get through to speak to anyone.
Having experienced hard drive failures, vanishing files and the windows “blue screen of death” I can sympathise with anyone who has technical problems with their PC or IT systems. But I would expect an organisation with the resources of the Tribunal Service to be able to get to grips with issues in their IT system.