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You all know how much I love talking to the DWP on the telephone!

So, today’s highlight was a call to Samantha at Bootle. I suppose a bit of background might help first. The call was to find out why my client had not been paid his benefit awarded by a Tribunal on 25th May.

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Published: 13 Aug 2018 | Author: Paul B

A Day on the Phone Leads to Frustration

Have you ever had one of those days where you can’t seem to get anything done no matter how hard you try? Today was such a day for me.

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Published: 30 Jul 2018 | Author: Paul B

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