David Cameron understands people's concerns about the Government's use of expensive helplines which cost the public an estimated £56m, a spokesman has said.
More than 100 million calls by the public to Government departments were charged at premium rates, an influential committee of MPs has found.
MPs are referring the highest proportion of cases to the Bar Pro Bono Unit, as the number of people unable to afford a lawyer soars.
ABF The Soldiers' Charity is spending £1million a year on pensioners who cannot afford soaring energy bills.
Their plight is expected to become even worse with freezing weather on the way.
A DESPAIRING husband has claimed he lost the family home and is reliant on food parcels because his sick wife is yet to receive welfare payments – five months after she applied.
A Sunday Express investigation has uncovered scores of cases in which people need charity handouts after being denied benefits because of administration errors and punitive sanctions.
As many as 580,000 cuts to benefit payments were made between October 2012 and June 2013, a six per cent rise on the same period a year earlier, before rules were toughened.