The new tax system that is the foundation of the Coalition's welfare reform programme has been delayed in the latest blow to the Universal Credit scheme.
A wave of mass appeals against bedroom tax decisions risks leaving people in limbo due to tribunal delays, law centres have warned.
Tenants participating in a trial of the government's controversial benefit cap are being sent eviction letters because the welfare changes mean they "may not be able to afford the rent" and they may have to leave their homes within 14 days, according to documents obtained by the Guardian.
Iain Duncan Smith has said he does not want to get bogged down in defending the "nitty gritty" details of how his new benefit system works, amid concerns the online form needed to make claims is flawed.
A report finds nearly 20 million calls go unanswered every year and criticises targets as "woefully inadequate and unambitious".